Security at netconnex

Security & privacy

IT security meets usability

As a pioneer in network technology, Cisco infrastructure secures the Internet and mission-critical networks worldwide. Netconnex is a certified Cisco service provider and offers you services based on these world-leading technologies - professionally secured and hosted exclusively in Germany.

Always Up to date.

Continuous
security updates

Individual
Permission management

Highly available
data centers

Private lines
potential

Security hosted in Germany.

Our servers are geo-redundantly hosted in two different high-performance data centers with BSI certification in Germany. For you, this means not only security in accordance with the EU GDPR, or even SGB, but also maximum availability and data security.
  • Two data centers, each with dual infrastructure
  • Uncompromising backup and access policy
  • Highest availability and security

All certifications

  • ISO 14001
  • ISO 27001
  • ISO 50001
  • ISO9001
  • OHSAS 18001
  • PCI DSS
  • SOC 1 Type II
  • SOC 2 Type II

FAQ

Data protection & GDPR

How does netconnex ensure the security of my data?

Our servers are geo-redundantly hosted in two different high-performance data centers with BSI certification in Germany. For you, this means not only security in accordance with the EU GDPR, or even SGB, but also maximum availability and data security. For maximum security and confidentiality, you can book private MPLS lines to our data centers. But even if your connection to us is via the public Internet, all connections are always encrypted according to current standards. Our uncompromising backup policy combined with our geo-redundantly distributed data centers ensures that, in the unlikely event of a problem, your data is secure and you are still reachable.

Are all netconnex services GDPR compliant?

All netconnex services are not only GDPR-compliant, of course, but also meet the even stricter Social Code criteria for handling patient data. If you have similarly critical security requirements, feel free to contact us - our agile team will be happy to inform and advise you!

Technology & hosting

Is it safe to use VOIP and video conferencing from a service provider?

The honest answer: It depends. When using these technologies, care must be taken to ensure proper implementation and consistent encryption. As with all information technology systems, a one-off setup is not enough; the services must be maintained and kept up to date. If this is the case, it is the safest way to communicate with voice and video according to the current state of technology. With us, you can rely on our experts to continuously ensure your communication security — because your communication is our daily business!

How does netconnex ensure that I always remain available?

Your availability for your customers is your asset. At netconnex, we know this and have designed our services to be highly available accordingly. That is why we use two geo-redundant data centers, on which our services are available twice — i.e. four-fold protection. The data centers are also connected to various telephone providers via redundant lines.

For absolute security and availability, you can book private lines to connect to our systems — we will be happy to advise you on this.